Terms and Conditions for Using Zentravels.co.uk
Effective Date: 07/27/2025
Welcome to Zentravels Ltd. These Terms & Conditions outline the rules and regulations for the use of our website and services. By accessing this website and making a booking, you accept these terms in full.
1. Services
Zentravels Ltd provides coach hiring and travel booking services via our website. All bookings are subject to availability and confirmation.
2. Booking Policy
- Bookings must be made in advance with accurate pickup and drop-off details.
- Payment must be made as per the terms specified at the time of booking.
- A confirmation will be sent via email and/or WhatsApp.
3. Cancellation Policy
- Cancellations must be made at least 48 hours prior to departure.
- Late cancellations may incur a fee as stated in your booking agreement.
4. Use of WhatsApp
By using our services, you agree to receive booking updates and notifications through WhatsApp. You can opt-out at any time by replying “STOP”.
5. User Conduct
You agree not to misuse the service, including:
- Providing false information
- Interfering with system functionality
- Attempting to access data unlawfully
6. Liability
We are not liable for delays or issues caused by unforeseen circumstances such as traffic, weather, or third-party actions. Our liability is limited to the value of the booking.
7. Changes to Terms
We may revise these Terms & Conditions at any time. Continued use of the site signifies your acceptance of the updated terms.
8. Contact
If you have any questions, please contact us at:
Email: info@zentravels.co.uk
Phone: 01922 270658